Oxygen is one of the essential elements that are needed by all the members who belong to the animal kingdom. Oxygen is an element that is present in the air and is responsible for triggering the burning of fat and glucose in order to provide the body with its necessary supply of energy and heat. However essential it may be, oxygen unfortunately also has some effects that are negative.

During the oxidation process, free radicals, which are highly reactive byproducts, are produced. When other molecules interact with these free radicals they themselves get turned into free radicals and their normal functioning gets disrupted. Eventually this could lead to massive tissue damage and cell destruction. It could even lead to the incidence of degenerative diseases including rheumatoid arthritis, Alzheimer’s disease, cancer, artherosclerosis, Parkinson’s disease and heart disease.

Fortunately for us the human body is naturally equipped with defenses that work to prevent the harmful effects of these free radical compounds. Antioxidants are chemical substances that are naturally present in vegetables as well as fruit. These antioxidants hunt down free radicals and act on them. This causes the free radicals to get neutralized and stops their rampage and the damage they do to the body’s healthy cells, thus preventing or decreasing the incidence of disease.

Antioxidant Effects of Plants

Camellia sinensis is one of many plants that are known to contain a high level of disease-fighting antioxidants. This plant is sometimes also called the tea plant. Chinese households have been serving tea as a healthy beverage for hundreds of years in order to promote general well being and good health. Green tea in particular is very popular because of the many remarkable health benefits it provides.

Green tea is very popular in Japan, India. Thailand and China where people have been drinking it for years. Green tea has been used as one of the ingredients in many traditional Indian as well as Chinese medicines. Green tea is used in medicine as a:
* Stimulant
* Astringent- it helps wounds to heal and also controls bleeding
* Diuretic- promotes urine excretion
* Agent that improves health of the heart.

The benefits derived from green tea are believed to be largely due to the polycatechins that are present in it. These polycatechins have very powerful and highly effective antioxidant effects. Other than polycatechins there are many other ingredients present that contribute to the antioxidant properties of green tea.

The Antioxidant Properties of Green Tea

The antioxidant properties and effects of green tea are due to the presence of powerful polyphenolic antioxidants, also known as catechins. The other substances that give green tea its antioxidant properties include Vitamin C, Vitamin E, Vitamin A and tannin. Green tea also has powerful neuro-protective, anti-carcinogenic, anti-microbial and cardio-protective properties. Epigallocatechin gallate, which is an especially bioactive catechin, has been identified by many scientists as particularly important because its antioxidant effects have been linked to cancer prevention.

It has been proved beyond doubt that antioxidant fruits are beneficial to health and well-being. However all antioxidant fruits do not provide the same level of health benefits. It could be said that some antioxidant fruits are more equal than others. They have a higher percentage of antioxidants and offer more health benefits than some of the other fruits. Some fruits may offer you nutrients along with antioxidant properties, while other fruit may have only vitamins.

The human body is designed to derive its energy requirements by utilizing oxygen as well as nutrients as fuel. However oxygen, though it does provide a lot of benefits and has a lot of positive effects, could possibly be accompanied by a negative ripple effect. When oxygen is processed in the body by a process known as oxidation, there is a simultaneous production of oxygen byproducts known as free radicals. The highly reactive free radicals may cause a certain amount of damage to cells. The antioxidant substances that are present in antioxidant fruits work by neutralizing these free radicals. In this process they are prevented from causing any damage.

The Benefits of Antioxidant Fruits

With so much being said in recent times about antioxidants and health benefits they provide people are becoming more and more aware of this radical substance. By now everybody knows that citrus fruits are rich in Vitamin C and apples have a high beta-carotene content. A daily diet that focuses on a high consumption of antioxidants helps give the body a stronger defense mechanism in its fight against free radicals and consequently oxidative stress, which is damage that free radicals cause. Many scientists have linked the process of oxidative stress to the development of degenerative and chronic diseases including cancer and heart disease.

Including cereals, vegetables and fruit in your diet give you additional benefits that you would not get if you took antioxidant supplements. Scientists suspect that this could be due to the fact that the consumption of antioxidant fruits in the form of food probably creates a combination of antioxidant substances that are lesser known but just as potent. These antioxidant combinations would probably have an effect that was far greater than that provided by any individual antioxidant supplement or any single nutrient.

In one of the recent Journal of Nutrition issues, the analysis of the antioxidant content of many different antioxidant fruits was published. According to the charts, strawberries, sour cherries, blue berries, crowberries, black currants, raspberries and black berries had the highest antioxidant content of all fruit in the berry family. Other important antioxidant fruits include grapefruit, plum, pomegranates, kiwi, lemon, orange, grape, dates, pineapple and Clementine. Broad beans were first in the list in the legume category, whereas walnuts occupied first place in the nuts category and sunflower seeds were second. Other foods that are rich in antioxidants include barley, red beets, kale, corn, red cabbage, ginger, chili pepper and millet.

Customer Relationship Management (CRM) is a strategy and processes used to learn more about customers' needs and behaviors in order to develop stronger relationships with them. CRM applications are traditionally developed as client-server software. The proliferation of the Internet and the Web has fueled the rapid growth of Web-based CRM or online CRM applications. Web CRM systems are widely deployed for Web based call center, contact management, trouble ticket, personal information manager and scheduling. As more and more corporations use chat software to provide quality customer support, many CRM vendors have built chat functionality into new generation of Web-based CRM systems. 

The first generation of text-based online chat software was developed years before the World Wide Web (WWW) gained its popularity. The new generation of Web-based chat software is much more user-friendly and is powered with audio and video chat. 


There're many benefits to integrate chat software into CRM systems. 

1. Many customers have experience in using chat software 

New technology is often challenged by user acceptance. Fortunately, online chat has been widely accepted by average Internet users. It is estimated that tens of million of Internet users login to online chat rooms regularly. In free adult chat rooms or free teen chat rooms people talk about anything under the sun - love, pets, music and games. 


2. One customer service representative is able to support multiple customers at the same time. 

It is common to wait 30 minutes or even more before a customer can talk to a support representative. With chat software, customers have a better chance of instant access to a service representative. One support team member may be able to chat with a few customers at the same time. 


3. Chat software can automatically log a support chat session 

Call center software is capable of recording support conversations. However, it requires extra cost to convert audio recordings to digital information that a computer can understand and extract valuable information from. Chat software, on the other hand, can be easily configured to automatically log a support chat session.